Plan will be E-mail Fulfilled, No Physical Kit will be sent. After ordering, for plan related details, check ‘Buyer/Seller messages’ under Message Center at “amazon.in/msg” or check your Amazon regd email ID. Any service covered would be provided upon request. You’ll raise a claim 24 x 7 x 365 through OneAssist app, website or 24 hours helpline – 1800 123 3330 and share your registered mobile number or membership ID and we can care for the rest.
OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). Extended warranty plan is only applicable on New devices or appliances with minimum One (1) Year of Manufacturer’s warranty and Plan is valid provided that purchased with a valid product from Amazon in the same cart.
OneAssist Extended Warranty Plan provides coverage for cost of parts and labour in respect of the covered Product for covered inherent mechanical and electrical breakdown/defects to the extent provided by the manufacturer’s warranty for devices manufactured in India or is legally imported in India & sold through official Channels supported by an invoice & Manufacturer’s Warranty/Guarantee.please refer T&Cs sent by means of welcome e-mail.
This Plan does not cover Damage caused by unauthorized repair, theft, burglary and accident including earthquake, storm and or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage, affect, corrosion, battery leakage, acts of God, animal or insect infestation or intrusion. It does not cover Problems or defects not covered under the original Manufacturer’s Warranty / Guarantee. For detailed list of inclusions and exclusions.
Fully digital journey on OneAssist App & 24/7 contact centre beef up. Real time claim status to be had for more transparency and enhanced customer experience. In case of any repair results into breach of Manufacturer warranty or warranty conditions, OneAssist, at its sole discretion may select to deny the Service. The OneAssist’s plan stands void if the Product has been modified, altered, adjusted or repaired/serviced/installed/got rid of by unauthorized person/s.